How can we help?

Tap 'Join' on the home screen and enter the invite code, scan the QR code, or open the invite link your friend shared.

Vlogly rotates the daily vlogger automatically through your group. Everyone gets a turn — check the trip timeline to see who's up next.

Ensure you have a stable internet connection. Uploads happen in the background — try opening the app on Wi-Fi. If the issue persists, force-quit and reopen Vlogly.

Your recap is generated after your trip ends, based on the reveal date you set during trip creation. You'll receive a notification when it's ready.

Recap length (30s, 1m, or 2m) is set during trip creation. Contact us if you need help with an existing trip.

Check Settings → Notifications in the Vlogly app, and ensure notifications are enabled in your iPhone Settings → Vlogly. Also verify you allowed notifications during onboarding.

When your recap is ready, tap it to open the player. Use the share button to export to your camera roll or share directly via Messages, WhatsApp, and more.

Yes. Open the trip timeline, find your clip, and tap the options menu to remove it. Only you can delete clips you uploaded.

Yes. Trip content is private to your group. We use industry-standard encryption for data in transit and at rest. See our Privacy Policy for full details.

Go to Settings → Account → Delete Account in the app. For step-by-step instructions, visit our delete account page.

Try force-quitting the app and reopening it. Ensure you're on the latest version from the App Store. If the problem continues, contact us with your device model and iOS version.

Vlogly is currently available for iPhone only. We're focused on delivering the best iOS experience first.

Email us at support@vlogly.app with a description of the issue, your device model, and iOS version. Screenshots or screen recordings help us fix things faster.

Open your trip in Vlogly and tap the share icon to view and resend the invite code to your group.

In-app purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com or contact Apple Support directly. We cannot process refunds on Apple's behalf.